Our Services
Studio Policy
Frequently asked questions
Piano lessons are offered on a weekly basis, with a commitment of one Victorian school term (usually 10 weeks per term).
Payment for lessons must be made in full at least 7 days before the term begins.
Payments are accepted via electronic funds transfer (EFT), cash, or credit card.
Tuition fees are non-refundable.
Mid-term enrollments are billed for the remaining weeks of the term (depending on availability).
Casual lessons are available for adults but not for children unless they are visiting Melbourne for a short period.
A reminder will be sent via email or SMS if payment is not received by the due date.
Payments overdue by more than 14 days will incur a $15 late fee.
An account maintenance fee of $3.50 applies for invoices overdue by more than 30 days.
Lesson books and resources suggested by the teacher can be purchased through the teacher.
If I need to cancel or reschedule a lesson, you’ll be offered a rescheduled lesson, credit, or refund.
Students who provide at least 24 hours' notice can request one make-up lesson per term, subject to availability.
Make-up lessons must be used within 8 weeks, otherwise, they will be forfeited.
If less than 24 hours' notice is given, the lesson will be forfeited.
Regular term bookings reserve a specific weekly lesson time. If frequent changes or cancellations are expected, consider casual lessons instead.